Privacy policy

Last updated: March 27, 2026

Dream Supplies (“we”, “us”, “our”) operates this website and online store (the “Services”) to provide customers with designer clothing and related products.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or otherwise interact with us.

By using our Services, you confirm that you have read and understood this Privacy Policy.

1. Personal Information We Collect

We collect the following types of personal data:

Information you provide directly:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Account login details (if applicable)
  • Payment details (processed securely via third-party providers)
  • Customer service communications

Information collected automatically:

  • IP address
  • Browser type and device information
  • Website usage data (pages visited, time spent, clicks)
  • Cookies and tracking technologies

Order and transaction data:

  • Products viewed, added to basket, or purchased
  • Purchase history, returns, and exchanges

2. How We Use Your Information

We use your personal data to:

Fulfil orders and provide services:

  • Process payments
  • Deliver orders
  • Manage returns and exchanges
  • Provide customer support

Improve your experience:

  • Personalise your shopping journey
  • Recommend products
  • Improve website functionality

Marketing (where permitted):

  • Send promotional emails (only with your consent)
  • Show relevant advertisements

Security and legal compliance:

  • Prevent fraud and misuse
  • Comply with legal obligations
  • Enforce our terms and policies

3. Legal Basis for Processing (UK GDPR)

Under UK GDPR, we rely on the following lawful bases:

  • Contract – to fulfil your orders
  • Consent – for marketing communications
  • Legitimate interests – to improve services and prevent fraud
  • Legal obligation – to comply with laws

4. Sharing Your Information

We may share your data with:

  • Shopify (our e-commerce platform provider)
  • Payment processors (e.g. Stripe, PayPal)
  • Delivery and logistics providers
  • IT and analytics providers
  • Marketing platforms (where consent is given)

We only share data necessary to provide our services.

5. International Data Transfers

Your data may be transferred outside the UK (e.g. via Shopify).

Where this happens, we ensure appropriate safeguards are in place, such as:

  • UK-approved Standard Contractual Clauses (SCCs)
  • Transfers to countries with adequate protection

6. Data Retention

We retain your personal data only as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes

7. Your Rights (UK GDPR)

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent (for marketing)
  • Data portability

To exercise your rights, contact us at:
dreamsupplies@outlook.com

You also have the right to complain to the Information Commissioner's Office (ICO).

8. Cookies and Tracking

We use cookies to:

  • Enable website functionality
  • Analyse performance
  • Personalise content and ads

You can manage cookie preferences via your browser settings or cookie banner.

9. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

10. Children’s Data

Our Services are not intended for individuals under 16.
We do not knowingly collect data from children.

11. Data Security

We implement appropriate technical and organisational measures to protect your data.

However, no system is completely secure.

12. Changes to This Policy

We may update this Privacy Policy periodically.
Updates will be posted on this page with a revised date.

13. Contact Us

If you have any questions or requests, please contact:

Dream Supplies
Email: dreamsupplies@outlook.com